Employers

Getting started

• How to create a package of checks
• Can I book a demo?
• How to screen an applicant
• How to add a user to my team

Report Statuses and Scores

Background check FAQs

• Report colours
• What is SoftCheck?
• What services do you offer?
• What does SoftCheck search for?

Softcheck

• Do you look at social media?

Security

How long do you store my data?

How do you secure sensitive applicant data?

USA employers

• Notice regarding Cook County, IL criminal record search delays
• What does "discrepancy" in US SSN Verification Scan mean?
• Why do you ask for Social Security Numbers?
• How do you determine which counties to check?
• Can I run a background checks on a candidate living in a different country?
• What information do you need to run a background check on a candidate?

Canadian employers

• For an Canadian Criminal Record Check check, what are the average turnaround times?
• Can I use social media to make a decision on a hiring decision?
• What is a drivers abstract / motor vehicle records check?
• How does Softcheck compare to a formal criminal record check?
• What is an enhanced criminal search? (Canada)
• What to expect from a Certn Canadian Criminal Record Check (Canada)?