Candice Deacoff

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Activity overview

Latest activity by Candice Deacoff
  • Candice Deacoff created an article,

    Learn about MyCRC

    To find answers to frequently asked questions about MyCRC, visit our MyCRC Canada FAQ page. 

  • Candice Deacoff created an article,

    Improved workflow for international checks - Oct 6, 2022

    Notice Effective: October 6, 2022 An improved standard workflow is now enabled for all customers who request international criminal record checks. This change involved enabling our Follow-Up Flow f...

  • Candice Deacoff created an article,

    Manage costs for international checks

    With Certn, you can request international criminal record checks from many countries. However, if an applicant has lived in more than one country, it can be expensive to run a check for each one. I...

  • Candice Deacoff created an article,

    Service disruption for Canadian criminal record checks - Sept 29, 2022

    Notice Issued: September 29, 2022 Turnaround times for our Canadian criminal record check product are currently longer than usual. The current delays result from two impacting events that occurred ...

  • Candice Deacoff created an article,

    Enable your camera

    To complete some identity verification checks with Certn, you take a photo of yourself to verify your identity. This article helps you enable your camera in your browser so you can complete the che...

  • Candice Deacoff created an article,

    How to get support

    Looking for answers? We're happy to help. This page will help you find support that works for you. Have a question about sales, press and media, or a request for proposal (RFP)? Visit our Contac...

  • Candice Deacoff created an article,

    Create a set of reference questions

    References can provide valuable insight into candidates. For example, an employment reference may indicate how well your candidate handles stress. A tenancy reference may indicate whether or not yo...

  • Candice Deacoff created an article,

    Do you look at social media?

    In certain jurisdictions, we are able to provide links to publicly available social media profiles. We never look at images, nor do we ever collect, evaluate, or store any information that might b...

  • Candice Deacoff created an article,

    What does Softcheck search for?

    Softcheck searches for publicly available negative information potentially associated with a candidate.  Softcheck is NOT a criminal record search, but instead a search of public criminal court re...

  • Candice Deacoff created an article,

    Refund policy

    Criminal record checks are non-refundable. All sales are final and reimbursement will not be provided once your application has been submitted. Certn strongly recommends you confirm that third-par...