Candice Deacoff

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  • Request a demo

    At Certn, we help businesses like yours run background checks easily and efficiently. To learn more, you can request a demo and a quote by visiting our Request a Quote page. After you complete and ...

  • Create your account

    Ready to start ordering background checks with Certn? This article explains how to sign up for an account so that you can start ordering checks. You'll also learn about our account verification pro...

  • Create a set of reference questions

    References can provide valuable insight into candidates. For example, an employment reference may indicate how well your candidate handles stress. A tenancy reference may indicate whether or not yo...

  • Documents required for Australian criminal record checks

    Before starting your application, you'll need to prepare four required identity documents from the three categories outlined in this article. You can only use each identity document once. The combi...

  • Enable your camera

    To complete some identity verification checks with Certn, you take a photo of yourself to verify your identity. This article helps you enable your camera in your browser so you can complete the che...

  • Learn about MyCRC

    To find answers to frequently asked questions about MyCRC, visit our MyCRC Canada FAQ page. 

  • Refund policy

    Criminal record checks are non-refundable. All sales are final and reimbursement will not be provided once your application has been submitted. Certn strongly recommends you confirm that third-par...

  • How to get support

    Looking for answers? We're happy to help. This page will help you find support that works for you. Have a question about sales, press and media, or a request for proposal (RFP)? Visit our Contac...

  • Manage costs for international checks

    With Certn, you can request international criminal record checks from many countries. However, if an applicant has lived in more than one country, it can be expensive to run a check for each one. I...

  • Improved workflow for international checks - Oct 6, 2022

    Notice Effective: October 6, 2022 An improved standard workflow is now enabled for all customers who request international criminal record checks. This change involved enabling our Follow-Up Flow f...