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FAQ's

Frequently asked questions for MyCRC

  • I want a refund!
  • How do I get a copy of my criminal records?
  • How do I clear my criminal record?
  • How can I trust that your service is secure?
  • Where does your information come from?
  • Can I use MyCRC.ca to order a Criminal Record Check that includes a Vulnerable Sector Search?
  • Are MyCRC checks suitable for immigration or VISA application purposes?
  • Under what authority is MyCRC, as a third-party provider, permitted to conduct Canadian Criminal Record Checks?
  • I know I have a Criminal Record. What will my results contain?
  • How long does a criminal record check take?
  • Can you do vulnerable sector checks?
  • Do you offer refunds if my employer does not accept your criminal record checks?
  • Can this check be used for volunteering or pre-employment?
  • Will my criminal records be presented in the report?
  • What is provided in our Criminal Record Check service?
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