In this article, you'll learn about the Australia Right to Work checks that Certn offers through our partnership with Intercheck Global Pty Ltd (Certn InterCheck).

This article is part of a set. To learn more, read our articles about ordering this check and understanding this check's results.

Introduction

All Australian employers are legally required to confirm their candidates are eligible to work in Australia. Employers must do this before an employee is hired. Certn Intercheck’s Australia Right to Work check is designed to help employers based in Australia fulfill this legal obligation using a convenient online process that saves you and your candidate time.

How can this check help me?

Using Certn Intercheck’s Australia Right to Work check offers the following benefits over checking your candidates’ work eligibility yourself:

• Covers all candidates: Use one workflow in your Certn Intercheck dashboard to check work eligibility for both Australian and non-Australian citizens.
• Online application: When you order this check, your candidate receives an easy-to-fill online application that guides them through providing all required details for the check.
• All your checks in one place: Your Certn Intercheck dashboard shows all your checks, for both Australian and non-Australian candidates, in one place.
• At-a-glance progress tracking: It’s easy and fast to monitor the progress of your checks using the statuses shown in your Certn Intercheck dashboard.
• Less time spent on checks: In most cases, all you need to do is order the check and wait for the results. You spend less time overall checking documents, submitting and managing eligibility checks, and going back and forth with candidates for information.

How does this check work?

When you order an Australia Right to Work check from your Certn Intercheck dashboard, your candidate receives an email invitation to complete an online application. Our online application then determines whether they are an Australian or non-Australian citizen. Based on the outcome, the application then guides them to provide all the required details for the check. Depending on their citizenship, the process continues as follows:

• Australian citizens: When a candidate who is an Australian citizen submits their application, our team reviews their application to confirm that their identity document matches the personal information they provided. If it does, the check completes. If it doesn’t, we’ll contact your candidate to give them an opportunity to resubmit details.
• Non-Australian citizens: When a candidate who is not an Australian citizen submits their application, we’ll have it processed by the Australian Department of Home Affairs’ Visa Entitlement Verification Online system (VEVO). If VEVO finds a match, the check completes. If it doesn’t, we’ll contact your candidate to give them an opportunity to resubmit details, and we’ll facilitate a check re-run through VEVO.

After the check completes successfully, you’ll have a report from your Certn Intercheck dashboard that you can keep on file to prove that the eligibility check was completed.

To get a better understanding of the overall process of ordering this check, refer to Stages of this check and our article about ordering this check. You can also learn more about your candidate’s experience ordering this check, including what details they need to provide.

What documents are accepted?

Your candidate will need to provide information from and/or upload an image of an acceptable document to complete this check.

Australian citizens must have one of the following documents:

• Australian citizenship certificate
• Australian birth certificate
• Australian passport

Non-Australian citizens must have one of the following documents:

• Foreign passport
• IMMIcard
• Document for Travel to Australia (DFTTA)
• PLO56 (M56)
• Titre de Voyage (Convention Travel Document)

Who can order this check

Certn Intercheck clients who are employers based in Australia can order our Australia Right to Work check to confirm candidates’ eligibility to work in Australia.

Turnaround time for this check

The average turnaround time for our Australia Right to Work check depends on whether the candidate is an Australian or non-Australian citizen. All turnaround times indicated in this section begin from the time your candidate submits their completed online application for processing.

Australian citizens

Checks for Australian citizens often complete within one to two business days, provided the information and identity document your candidate submits are a match. During this time, our team reviews and processes your candidate’s application, as described in the section How does this check work.

Checks for Australian citizens can take longer if the information and identity document your candidate submits are not a match. In this case, we’ll contact your candidate to give them an opportunity to help resolve the issue. Typically, we respond to replies from candidates within one business day. 

Non-Australian citizens

Checks for people who are not citizens of Australia often complete within one business day, provided the information your candidate submits matches a visa record in the VEVO system described in the section How does this check work. To learn more about VEVO matching, refer to our results article for this check.

Checks for people who are not citizens of Australia can take longer if the information they provide does not match a record in the VEVO system. In this case, we’ll check your candidate’s application and contact them to help facilitate a re-run of the check. Typically, we respond to replies from candidates within one business day.

Stages of this check

There are several ways to order an Australia Right to Work check from Certn, including via our web application, via our API, or via an integration with your applicant tracking software (ATS).

When you use Certn’s web application to invite your candidate to complete an Australia Right to Work check, the stages of the check are as follows:

If your check shows a different status, you can read more about statuses and contact us if you need help.

How to get started

If you're new to Certn and you want to start ordering this check, start by creating your account. If you have an account and are ready to order this check, refer to our article about ordering this check.