How to Setup an “Applicant Pay” Billing Profile in Centric

This article is for users(both clients and applicants)of CertnCentric (https://client.certn.co/). If you're unsure which platform you're using, check [this article], and to learn more about CertnCentric, click [here].

Applicant Pay allows teams to create background check cases where the cost is paid by the applicant. 

Before you begin

You must first enable Applicant Pay to get started. You can do this  by contacting your Certn representative or the Support Team.  

Note: Depending on the jurisdiction and the purpose of the background check, there may be legal restrictions on requiring applicants to pay for their own background check. Please ensure you are in compliance with applicable laws and regulations before enabling Applicant Pay. These include jurisdictions such as Canada, USA, and Australia. 

What checks are supported for Applicant Pay

The below checks with no pass through fee are supported for Applicant Pay. 

• Nationally Coordinated Criminal History check Standard 
• Nationally Coordinated Criminal History check Volunteer
• Canada Criminal Record Check - Basic
• Canada Criminal Record Check - Enhanced
• Australian Right to Work
• OneID 
• Politically Exposed Persons
• Global Watch List and Sanctions
• Public legal record
• Adverse Media
• UK DBS Criminal History Check - Basic
• UK DBS Criminal History Check - Enhanced
• UK - Right to Work 
• US Credit Report
• CA Credit Report
• US Federal Criminal Court Record Check
• US Social Security Number (SSN) Trace
• US National Sex Offender Registry
• US National Criminal Database (with alias)
• Driving Records - US
• Driving Records - CA
• Digital Reference Checks
• Address Based Criminal Record Checks  -  All Countries

Step 1: How do I create an applicant pay billing profile?

To create an applicant pay billing profile in CertnCentric:

1. Log in to your CertnCentric account.
2. From the main navigation menu, select Billing > Billing profiles.
3. Click New billing profile.
4. Enter the required billing details.
5. Under Payer, select Applicant. This option is available once applicant pay has been enabled for your account.
6. Save your billing profile.

Once saved, you can identify the applicant pay billing profile using the Applicant pay column in the billing profiles list.
 

Step 2: How do I create an applicant pay group?

After creating your applicant pay billing profile, you must link it to a group.

1. From the main navigation menu, select Groups.
2. Click New group.
3. Enter the required group details.
4. Select the applicant pay billing profile you created in Step 1. Applicant pay billing profiles are identified by the suffix Applicant pay.
5. Save the group.

Once saved, you can identify the group using the Applicant pay column in the groups list.