Checks can be ordered through CertnCentric. Learn how to place and manage your orders in this article.

Create an order

1. Select New order from your CertnCentric home page.
2. You can choose "Select Package" to use one of your existing Bundles or Packages OR "Build Your Own" to create a one off check, or create a new Package.
3. Select the icon for any checks you want to include in this order. All pricing will be shown for each check, and if you require an international check, a drop down menu will show you the countries available, and the pricing for each country.

3. Select Next step to continue to the Add recipients page.
4. Enter the emails of the applicants to whom you are sending these checks in the Recipient email(s) field. Add any additional message you would like to send those applicants in the Additional message field.
5. Select Next step to continue to the Review page.
6. Review your order to ensure it is correct. Additional details for the review step are available below.
7. Select Send when you are ready to complete the order process and you will be returned to your CertnCentric dashboard.

Review your order

The review step of the order process gives you the opportunity to see a preview of the email applicants will receive as well as an order summary. 

The order summary details the cost of each check, the cost per applicant being sent the checks, and the subtotal cost in your account’s currency. 

Cancel an order

Self-Serve Check Cancellation allows client Admins and Managers to cancel a submitted background check directly from the Client Cases page. All case actions can be accessed by clicking on the 3 dots on each Case row.