Skip to main content

Greenhouse + Certn Integration Setup

  • Updated

Overview

The Greenhouse + Certn integration allows hiring teams to initiate, track, and complete background checks directly within Greenhouse.

Instead of switching between systems or manually triggering checks, recruiters can move a candidate to a configured stage in Greenhouse and Certn automatically initiates the background check. Status updates and report access sync back into Greenhouse, giving your team real-time visibility without disrupting workflow.

With this integration, you can:

  • Automatically trigger background checks based on stage
  • View live status updates inside Greenhouse
  • Access reports via PDF or secure Certn portal
  • Assign checks to a default group within Certn for centralized management
  • Support compliant, post-offer, candidate-initiated screening workflows

The result is faster hiring, stronger compliance alignment, and fewer manual steps for your team.

Setup

Step 1: Generate Your API Key in Certn

  1. Log in to Certn
  2. Navigate to Settings -> Integrations
  3. Select Add next to the Greenhouse integration
  4. Copy the generated API Key and store it securely. 

 

⚠️ Important: You will not be able to access this API key again after leaving the page. Make sure it is saved somewhere secure before proceeding.

Step 2: Configure Integration Settings in Certn

Before activating the integration, configure your default preferences:

Report URL Type:

Choose whether Greenhouse receives:

  • A PDF report that does not require a user to login, or
  • A secure Certn portal link that requires user authentication to view the report

Default Group Assignment:

Greenhouse will assign a background check to a specific group within your Certn instance. This will be the default group where you will be able to view all background checks when you log into Certn.

Once configured, you’re ready to connect with Greenhouse.

Step 3: Contact Greenhouse Support

To activate the integration, open a support ticket with Greenhouse:

  1. Visit support.greenhouse.io/hc/en-us. 
  2. Interact with the chat until you have an option to "Contact Support". 
  3. Complete the form with the following details:

     

Subject: Greenhouse-Certn {North America, EMEA, Australia} Integration


 

Description: 

I would like to initiate my Greenhouse-Certn {North America, EMEA, Australia} Integration. I have my API key ready. Please respond with a SendSafely link so that I can supply my API Key. 

Thank you!

 

Product: Greenhouse Recruiting

 

Issue Type: Product Question > Greenhouse Recruiting > Partner Integrations

 

⚠️ Important: Do not send the API key in this initial form. Please indicate where your organization is located: North America, EMEA, or Australia by indicating one of these regions as outlined in the template.

Step 4: Secure API Key Submission

The Greenhouse Support Team will respond with a SendSafely link where you can enter your API key. 

  • Note: The Greenhouse Support Team may request a Support Verification Code to verify your identity before adding the API key to your organization's account.

Once this is done, the Greenhouse Support Team will enable your integration, and you will receive a confirmation email from them.

Integration Complete 

Your Certn + Greenhouse integration is now active.

Recruiters can initiate background checks from within Greenhouse, and status updates and reports will sync back automatically.

If you need to adjust report types or default groups in the future, you can do so directly within Certn.

Comments

0 comments

Article is closed for comments.