The Working With Children Check (WWCC) is a mandatory screening requirement for individuals engaged in child-related work across Australia. Protecting children starts with the right screening. Certn and InterCheck Australia make it fast and simple to verify that the people working or volunteering with children in your organisation are cleared to do so — with a fully online process that keeps you compliant across different Australian states and territories.

Coverage:

• Victoria
• New South Wales - Not supported
• Tasmania
• South Australia
• Western Australia
• Queensland
• Northern Territory
• Australian Capital Territory - Not supported

In this article

• Order this check
  • Turnaround time
• Stages of this check
• Applicant experience
• Next steps

Order this check

Working with children requires you have the applicant’s email address. For more information on ordering checks through CertnCentric, see the Order checks Certn Help article.  

Turnaround time (1 - 2 business days)

Working With Children check completion times varies by Australian State agency.

Stages of this check

Working with children checks ordered through CertnCentric go through the following stages:

Ordering
You place an order that includes a working with children check.
 

Application
The applicant receives an email invitation to complete the case that includes a working with children check and provides their working with children card details.

Processing
Certn processes the check by verifying the validity of the individuals working with children card directly with the relevant state agency. 

Results
The check's results become available to you in CertnCentric and to the applicant in the applicant portal. The below are the possible results

• Verified (Clear): Applicant’s working with children card was successfully verified as being valid.
• Discrepancy (Review): The working with children card is not valid.
• Unable to Verify (Review): Applicant has not responded to additional information required to fulfil this check
• Unable to complete: The state is not support

Applicant experience

When you order a working with children check the applicant receives an email inviting them to complete an application. 

Through the application process, the applicant will supply their working with children card details and Certn will verify the card details with the specific Australian state agency.

The applicant will need to provide the following working with children card information as part of the  check, 

• Upload a digital copy of their working with children card
• Name as appears in the card
• Card Expiry Date
• Card Number / Application Number

Next steps

After you've placed your order and Certn has received the required details from your applicant, the check begins processing.

You can view the case and check results in CertnCentric. Learn more in our Manage your cases Certn Help article.