When an Adverse Media (AM) check is complete, you can view the results from the case’s case details page. The information in the report is populated as the checks in the case are completed. 

Learn more about AM checks in our Adverse Media checks Certn Help article.

Explanation of results

A case is Complete when the applicant has successfully submitted their information, Certn has executed all checks in the case and returned the relevant results. A Complete AM check can have 1 of 2 check scores:

• No match found: Applicant’s data returned no matching results in relevant databases.
• Results found: Applicant’s data returned at least 1 matching result in a relevant database.

When an AM check has a check score of Results found, a notice is automatically sent to the applicant to notify them Certn is reporting results concerning them. US residents are sent a FCRA section 613 notice and non-US residents are sent a copy of their report.

Next steps

Once an Adverse Media check has a check score of either No match found or Results found, the check is complete. Review the check results from the Case Details page by selecting the case under the My tasks section.

Once you’ve reviewed the results of the AM check and any other checks in the case, you can record your decision concerning the case. See the Manage your cases Certn Help article for more information.