Quickscreen in Centric – Certn

This article is for users(both clients and applicants)of CertnCentric (https://client.certn.co/). If you're unsure which platform you're using, check [this article], and to learn more about CertnCentric, click [here].

Overview

Quickscreen allows you to complete the applicant portion of a background check directly within the Centric client portal instead of sending an invitation to the applicant.

This is ideal for organizations that already collect applicant information during their onboarding process or need to complete a background check on behalf of applicants who cannot access the online Applicant Portal.

With Quickscreen, you can:

Enter applicant information directly within Centric
Upload signed consent forms and required documentation
Save draft orders and return to them later
Submit eligible background checks without requiring applicant participation
Track the status of Quickscreen cases alongside your other background checks

The result is a faster, more flexible screening process that fits seamlessly into your existing onboarding workflow while maintaining compliance requirements.

Before You Begin

Quickscreen must be enabled for your organization before it will appear in Centric.

If you do not see the Quickscreen tab while creating an order, please contact your Customer Success Manager or Certn Support.

Creating a Quickscreen Order

Step 1: Start a New Order

Log in to Centric.
Navigate to Build Your Own.
Select the Quickscreen tab at the top of the order page.
Choose the background checks you would like to order.
Select Next Step.
Note: Only eligible checks are available through Quickscreen. If a check does not appear, it must be ordered using the standard applicant invitation flow.

Step 2: Create the Applicant Case

Enter the applicant's email address.
Selecting Next Step creates a draft case where you can begin completing the applicant information.

Unlike the standard ordering process, the applicant is not sent an invitation to complete the screening.

Step 3: Upload Consent Documentation

Before proceeding, you'll need to provide proof that the applicant has provided the required consent.

You can:

Optionally download the provided consent template or you can use your own
Have the applicant sign it offline
Upload the completed document to the case

Supported file types include:

Before continuing, you'll also be required to confirm that you have collected all required consents and disclosures.

Important: You cannot submit a Quickscreen order without confirming that the required consent has been obtained. You may be called upon at any time for audit purposes and should be prepared to show proof of consent from the applicant.

Step 4: Complete Applicant Information

Complete the applicant information directly within Centric.

Depending on the checks selected, this may include:

Personal information
Date of birth
Contact details
Address history
Additional information required for specific background checks

Validation rules are the same as those used in the Applicant Portal to help ensure all required information is provided.

If regional notices apply, they can also be downloaded, shared with the applicant offline, and acknowledged before continuing.

Step 5: Review and Submit

Review the information entered for accuracy.

Once everything has been completed:

Confirm the applicant's information.
Select Submit.

Your background check will enter the normal fulfillment process and can be tracked from your Case Status page.

Saving Draft Orders

Quickscreen orders can be saved at any time before submission.

To resume a draft:

Navigate to the Case Status page.
Locate the draft Quickscreen case.
Open the case to continue where you left off.

Draft Quickscreen cases are identified with a Quickscreen indicator and can be filtered separately from other cases.

Supported Background Checks

Quickscreen currently supports the following background checks:

Criminal Checks

Canadian Criminal Record Check (Basic)
Canadian Criminal Record Check (Enhanced)
US SSN Trace
US National Criminal Database Search
US National Sex Offender Registry Search
US County Criminal Court Record Check
US Federal Criminal Court Record Check

Verifications

Education Verification
Employment Verification
Credential Verification
Reference Check
Address Verification

Credit Reports

Canadian Credit Report
US Credit Report

Motor Vehicle Records

Canadian Driver's Abstract
UK MOT Check
US Motor Vehicle Record

Reputation & Risk

Adverse Media Search
Global Watchlist & Sanctions Search
Politically Exposed Persons (PEP) Search
Social Media Check

Legal & Regulatory

Public Legal Records Search
Professional Regulatory Register Search (where enabled)

Current Limitations

The following checks are not currently supported through Quickscreen:

International Criminal Checks
UK DBS
UK Enhanced DBS
Disclosure Scotland
Australian Criminal Checks

These checks must be ordered using the standard applicant invitation workflow.

Frequently Asked Questions

Why can't I see the Quickscreen tab?

Quickscreen must be enabled for your organization. Contact your Customer Success Manager or Certn Support if you believe it should be available.

Can I save an order and finish it later?

Yes. Draft Quickscreen orders can be saved and resumed from the Case Status page.

Does the applicant receive an email invitation?

No. Quickscreen is designed for situations where your organization is completing the applicant information on the applicant's behalf.

Can I upload signed consent forms?

Yes. Signed consent documents can be uploaded directly to the case before submission.

What happens after I submit?

Once submitted, the case follows the standard Certn fulfillment process. You can monitor its progress and access the completed report from your Case Status page.