When an employment verification check is complete, you can view the results from CertnCentric by selecting Cases from the navigation menu and selecting the relevant case. Report information is populated as the checks in the case are completed.

Learn more about employment verification checks in our Employment verification checks Certn Help article.

In this article

• Explanation of results
• Next steps

Explanation of results

A case is complete when the applicant has successfully submitted their information, Certn has executed all checks in the case and returned the relevant results. A complete employment verification check can have 1 of 3 results:

• Verified: The employment information supplied by the applicant has been verified by Certn. 
• Partially verified: Certn was only able to verify some of the employment information supplied by the applicant. This includes, but is not limited to, when information is restricted due to an organization's privacy policy or is otherwise unavailable. 
• Discrepancy: Certn received the required employment information, but some or all of the information did not match information supplied by the applicant. 
• Unable to verify: Certn was unable to verify any of the employment information supplied by the applicant. 

An applicant may choose for Certn to not contact their current employer, which will return a check result of either Partially verified or Unable to verify dependent on whether we are able to verify other employment history submitted by the applicant. 

Next steps

Once an employment verification check is complete, review the check results from CertnCentric by selecting Cases from the navigation menu and then selecting the relevant case.

Once you’ve reviewed the results of the employment verification check and any other checks in the case, you can record your decision concerning the case. See the Manage your cases Certn Help article for more information.