How to Use The Notes Function in the Certn UK Client Platform

This function allows you to communicate securely with Certn as well as add notes or instructions relating specifically to the case.

You can use the Notes to get status updates or make requests regarding the case.

Click on the Notes section, enter the note in the text box and click “Add Note”, this will appear in a similar notes section of our internal system as well as a notification being sent directly to your Case Owner.

Certn can also respond to the note which will generate an email to the person who is designated as the requestor of the case. The notes will be recorded within the candidate’s online file, showing the date, time and author of each message.