Resolved - Service delay - Feb 26th, 2024

Update: March 4, 2024, 8:15pm EST

Certn checks have returned to standard turnaround times. Please contact our Support team at support@certn.co if you are experiencing any issues.

Notice issued Feb 26th, 2024, 1:07pm EST

We’re experiencing a service delay for some Certn checks. You may experience a slower-than-usual turnaround for ongoing checks until further notice. The ability for clients and applicants to issue and complete checks hasn’t been impacted by this delay.

If you have any questions or require immediate assistance, please contact our Support team at support@certn.co. 

Our team is working diligently to restore services back to expected turn around times as soon as possible. We appreciate your patience and understanding.

Next steps

No action is necessary from clients or applicants.

Return of services

Certn’s engineering team has resolved the issue and services have returned to normal.

Support

If you have any questions or require assistance, please reach out to our customer support team via:

• live chat
• phone: +1 (844) 987-0690
• email: support@certn.co