Update June 3rd, 4:00pm EST
Certn MVR checks have returned to standard turnaround times. Please contact our Support team at support@certn.co if you are experiencing any issues.
Notice effective: May 30, 2025
We experienced a service delay for some Certn checks. You may experience a slower-than-usual turnaround for ongoing checks until further notice. The ability for clients and applicants to submit checks hasn't been impacted by this delay.
Our team is working diligently to restore services back to expected turnaround times as soon as possible. We appreciate your patience and understanding.
Checks impacted:
- MVR
Next steps
No action is necessary from clients or applicants.
Return of services
Certn’s engineering team has resolved the issue and services have returned to normal.
Support
If you have any questions or require assistance, please reach out to our customer support team via:
- live chat
- phone: +1 (844) 987-0690
- email: support@certn.co
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