Workable + Certn User Guide

This guide covers how to:

1. Run a background check from within Workable
2. View your background check results within Workable

🎥 Watch the demo video

Run a background check

1. Certn background checks can be triggered from any job stage on any candidate with a valid email address in Workable.
2. Once a candidate has been added to a job, select the candidate, select “More actions” (the 3 dots icon above the candidate’s name as seen in the screenshot), and select “Request background check” as seen in the below screenshot.

3. A popup will appear asking you which background check you’d like to run on the candidate. This dropdown of checks represents all check packages you’ve set up in the Certn platform. 

4. Select the package you wish to order for the candidate and choose “Send request”. You should get confirmation that the request was sent successfully.
5. After a few minutes delay, you will see this candidate tagged with a “#certn___submitted” tag to note you’ve submitted a screening request on them, as seen in the below screenshot. Note that Workable will not let you request another Certn background screen while a preexisting screen is in progress.

View your Background Check Results within Workable

1. Open up the candidate you’ve run a background screen on. Under the “Review” tab you will see the timeline and status of the check.
   1. An example of an incomplete background screen:

2. An example of a complete “clear” background screen, including link to the report URL at the bottom of the results:

2. Once you’ve reviewed the background screen report, you can decide whether or not to advance the Candidate to the next step in your hiring workflow.