Client payment methods and requirements

Learn about the payment methods available for your Certn account and important requirements for credit card and bank transfer payments.

Changes to cheque payments

Effective 1 November 2026, Certn will no longer accept cheques as a form of payment from our North American clients.

Depending on your account and Certn contracting entity, available payment methods may include:

• Automatic credit card payments
• Bank transfer, such as Electronic Funds Transfer (EFT), wire transfer, or ACH

Automatic credit card payments are processed on the 1st of each month.

These payment options help ensure payments are processed securely and on time without the need to mail or deliver a cheque.

Credit card payment requirements

Some customers are required to pay by credit card based on their annual recurring revenue (ARR) and contracting Certn entity.

Customers below the applicable ARR threshold are generally required to pay by credit card.

Customers above the applicable threshold may be eligible to pay by bank transfer.

Bank transfer payments

Bank transfer options vary depending on your Certn contracting entity.

For example, EFT is not available for customers contracting with Certn USA. ACH may be available as an alternative.

In some circumstances, customers who would otherwise be required to pay by credit card may be eligible for an exception to pay by bank transfer. Eligibility depends on factors such as your account and payment history.

If a bank transfer payment method is approved, invoices are due upon receipt.

Need to update your payment method?

To add or update a credit card, follow these steps. 

To request a bank transfer payment method, contact our Billing team at billing@certn.co. Our team will review your account and confirm the payment options available to you.