To help make your transition from Core to CertnCentric as straightforward as possible, we’ve prepared this guide to walk you through the migration process, highlight key changes, and answer common questions you may have along the way.
You can also watch our CertnCentric UK product demo: End-to-end screening process for a walkthrough of the platform and to familiarise yourself with your new dashboard.
What's changing
Dedicated customer support: You’ll have a dedicated point of contact on our Customer Support team, so there’s no need to contact our general support inbox. Please refer to your migration email for your dedicated support contact details.
- How to order a check in CertnCentric
- Manage more directly in CertnCentric
- Create and manage your own Packages (formerly SLAs)
Setting up your new platform
- How to add new users
- Billing profiles, invoices, payments and fees
- Setting up packages
- Creating custom Verification templates
- How to download reports
- Check expiration and applicant notifications
Screening guides
- UK DBS criminal record checks
- Education Verification
- Employment Verification
- Experience Verification
- OneID
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