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  1. Certn
  2. Certn Legacy Client Help

Certn Legacy Client Help

For clients ordering background checks for candidates on Certn's Legacy platform (https://app.certn.co/)

Integrations

Getting started with Certn Legacy

  • Request a demo
  • Self-serve options
  • Create your account
  • Account credentialing
  • How to get support

Upgrade support

  • Legacy Platform upgrade FAQs

Managing your Certn Legacy account

  • Overview of the dashboard
  • Create a package of checks
  • What is CertnCentric?
  • Support for CertnCentric
  • Add users and teams to your account
  • Enable credit checks
See all 10 articles

Managing your Certn Legacy applications

  • Helpful Resources for US Criminal checks
  • Schedule and retrieve drug testing results
  • Screen an applicant
  • Report IDs
  • Application and check statuses
  • Application scores
See all 8 articles
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The Certn group of companies includes Certn Holdings Inc., Certn (Canada) Inc., Certn (USA) Inc., Credence Background Screening Limited, and InterCheck Global Pty Ltd.. For educational purposes the encompassing companies are referred to as “Certn” in this website. If you have questions that specifically relate to one of these companies under the Certn group of companies, please contact our Support team..

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